Proactive Collection Service, LLC P.O. Box 83957 Portland, OR 97283
503-922-2441
Services
Proactive Collection Service supports the philosophies of the Patient Friendly Billing Practices developed by the Healthcare Financial Management Association. These philosophies have been implemented into our collector training program. The goal of this program is to put our
representatives into the role of moderator.
Settlement Negotiation
Pro bono legal advice on collection law
Fraud Prevention training
Accounts receivable training
Real time recovery performance reporting and analytics
PCS collectors are trained that whenever two parties are faced with a problem, mediation must come into play. We listen to former patients and determine what solution fits best for their personal situation. Relationships between patients and providers require a certain amount of understanding and negotiation. Both parties must be willing to work with each other to reach a solution that is mutually beneficial. PCS believes we can help you in the same way.
One of the most stressful parts
of owning a small business is to keep the bottom line in mind with all transactions. When someone chooses not to pay for a service that you already provided it creates an additional headache I don’t need. The proactive Collection Services system is simple and effective and both of my past delinquent patients paid within days of being contacted by them. Something I had tried countless times before via email, phone, letter, and text. Thanks for providing an invaluable service to small business owners. I highly recommend their services!
Dennis “Kaz” Kasunic, M.Ac. O.M., L.Ac., Licensed Acupuncturist Forest Park Wellness
Our mental health clinic has
been employing Proactive Collection Service for a number of years. Thus far, they have collected 100% due to us on delinquent accounts.
I have found their services to be both professional yet courteous and we have had no complaints from any of our clients referred to Proactive. In addition, they have been not only effective in their collection efforts but have proven to be efficient as well. They have responded with promptness and a keen understanding of each client’s circumstances and needs.
We have been quite pleased with their operations and have no hesitation in recommending them to you for collection services.
Barry Maletzky, M.D.
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