Proactive Collection Service, LLC P.O. Box 83957 Portland, OR 97283
503-922-2441
Proactive Collection Service believes knowledge, compassion, and integrity can help anyone realize freedom from debt

FAQ

01
Why should I use a collection agency?

Many debtors will pay a collection agency versus the original creditor because of embarrassment or wanting to wait as long as possible before it becomes a priority.

02
Are there any upfront fees or charges for placing accounts with Proactive Collection Service?

No. PCS works on a contingency basis. Our clients are only charged if we collect monies on their behalf. Please call 503-922-2441 for more information on rates.

03
When is it time to place accounts with a collection agency?

You can place delinquent accounts with a collection agency as soon as you determine that your Debtor is not going to pay you. This might be 30 days, 90 days or a year or more. We suggest no more than 120 days after you have failed to receive payment from your customer or patient.

04
How quickly are my accounts worked after I submit them to you?

Within 24 hours of receipt an assignment letter is generated and the recovery process begins.

05
How do I get started?

We make the process very simple! Call us at 503 922-2441 or send us a note through the Contact page. We would love to hear from you.

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Proactive Collection Service has helped Waterhouse Motors collect balances that otherwise would have been lost. If you are looking for a professional, responsive business partner that exceeds expectations, then you should call PCS.
Steve Garrity
Waterhouse Motors

PCS was instrumental in helping our company recover 65% of a lost contract that seemed like a zero chance of recovery. Whenever we have another contract that doesn’t come though you can bet we will be using PCS again! Thanks again!
Adam Marshall
HOT STUFF SPAS & POOLS

The Testimonials

Thank you for the work you have done for me to date, you have been prompt, communicative and very professional. I think the common perception of collection agencies, is that they are cruel and often intimidate people who have unpaid bills… If this is true of most collection services, then you and your team are a world apart from the others. You are clear, concise, honest and professional. Since hiring you – I have had great success on getting paid on those outstanding AR balances I sent your way. I now have great confidence that when I have an unpaid balance that is clearly being ignored; you can very gracefully ease our way in and get the client to pay all the bill or at the very least – start to get a payment plan going. Thank you for working with me and for helping us to get paid for our services on those seemingly ignored invoices!! So appreciate it!  

Jake Johnson

CFO - Acupuncture Northwest Llc

“Working with ProActive has been seamless and simple.”

dr. Kacy Borba spann

Quercus Natural Health - ND, LAc

Running a small architectural company, billing and collections has never been what I enjoy.  I always try to resolve any conflicts/issues with my clients directly.  But, occasionally that is not possible.  That is when I call Proactive Collection Service.  They treat everyone with respect and are very professional while getting the job done!

Dave Spitzer

Architect

“I strongly recommend partnering with PCS for collections. I have worked with PCS for 3+ years, and they have collected 100% of my accounts. As important, PCS truly partnered with my business to fully understand the business issue and finances, before starting the collections path.”

Randy Koch

CEO - ARM Insight, Inc.

Proactive Collection Service is spectacular. They are great with communication and help us in every way. Highly recommend this company

Becky

Office Manager - Division Street Dental