Proactive Collection Service, LLC P.O. Box 83957 Portland, OR 97283
503-922-2441
Proactive Collection Service believes knowledge, compassion, and integrity can help anyone realize freedom from debt

FAQ

01
Why should I use a collection agency?

Many debtors will pay a collection agency versus the original creditor because of embarrassment or wanting to wait as long as possible before it becomes a priority.

02
Are there any upfront fees or charges for placing accounts with Proactive Collection Service?

No. PCS works on a contingency basis. Our clients are only charged if we collect monies on their behalf. Please call 503-922-2441 for more information on rates.

03
When is it time to place accounts with a collection agency?

You can place delinquent accounts with a collection agency as soon as you determine that your Debtor is not going to pay you. This might be 30 days, 90 days or a year or more. We suggest no more than 120 days after you have failed to receive payment from your customer or patient.

04
How quickly are my accounts worked after I submit them to you?

Within 24 hours of receipt an assignment letter is generated and the recovery process begins.

05
How do I get started?

We make the process very simple! Call us at 503 922-2441 or send us a note through the Contact page. We would love to hear from you.

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Proactive Collection Service has helped Waterhouse Motors collect balances that otherwise would have been lost. If you are looking for a professional, responsive business partner that exceeds expectations, then you should call PCS.
Steve Garrity
Waterhouse Motors

PCS was instrumental in helping our company recover 65% of a lost contract that seemed like a zero chance of recovery. Whenever we have another contract that doesn’t come though you can bet we will be using PCS again! Thanks again!
Adam Marshall
HOT STUFF SPAS & POOLS

The Testimonials

Since hiring you – I have had great success on getting paid on those outstanding AR balances I sent your way. I now have great confidence that when I have an unpaid balance that is clearly being ignored; you can very gracefully ease our way in and get the client to pay all the bill or at the very least – start to get a payment plan going. Thank you for working with me and for helping us to get paid for our services on those seemingly ignored invoices!! So appreciate it!  

Jake Johnson

CFO - Acupuncture Northwest Llc

“Working with ProActive has been seamless and simple.”

dr. Kacy Borba spann

Quercus Natural Health - ND, LAc

Running a small architectural company, billing and collections has never been what I enjoy.  I always try to resolve any conflicts/issues with my clients directly.  But, occasionally that is not possible.  That is when I call Proactive Collection Service.  They treat everyone with respect and are very professional while getting the job done!

Dave Spitzer

Architect

“I strongly recommend partnering with PCS for collections. I have worked with PCS for 3+ years, and they have collected 100% of my accounts. As important, PCS truly partnered with my business to fully understand the business issue and finances, before starting the collections path.”

Randy Koch

CEO - ARM Insight, Inc.

Proactive Collection Service is spectacular. They are great with communication and help us in every way. Highly recommend this company

Becky

Office Manager - Division Street Dental