Proactive Collection Service believes knowledge, compassion, and integrity can help anyone realize freedom from debt

FAQ

Why should I use a collection agency?

Many debtors will pay a collection agency versus the original creditor because of embarrassment or wanting to wait as long as possible before it becomes a priority.

Are there any upfront fees or charges for placing accounts with Proactive Collection Service?

No. PCS works on a contingency basis. Our clients are only charged if we collect monies on their behalf. Please call 503-922-2441 for more information on rates.

When is it time to place accounts with a collection agency?

You can place delinquent accounts with a collection agency as soon as you determine that your Debtor is not going to pay you. This might be 30 days, 90 days or a year or more. We suggest no more than 120 days after you have failed to receive payment from your customer or patient.

How quickly are my accounts worked after I submit them to you?

Within 24 hours of receipt an assignment letter is generated and the recovery process begins.

How do I get started?

We make the process very simple! Call us at 503 922-2441 or send us a note through the Contact page. We would love to hear from you.

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Proactive Collection Service has helped Waterhouse Motors collect balances that otherwise would have been lost. If you are looking for a professional, responsive business partner that exceeds expectations, then you should call PCS.
Steve Garrity
Waterhouse Motors

PCS was instrumental in helping our company recover 65% of a lost contract that seemed like a zero chance of recovery. Whenever we have another contract that doesn’t come though you can bet we will be using PCS again! Thanks again!
Adam Marshall
HOT STUFF SPAS & POOLS

The Testimonials

Fortunately, I do not have many bills go to collections, but each and every time, Proactive Collection Service has been able tocollect. As a health care provider, it is very important to me to maintain my professional reputation, and Ihate sending bills to collections. Never once has anyone complained to me about their interaction withProactive Collection Service. I have also spoken with Don in person and have found him to be kind,knowledgeable, and professional. I have recommended his service to others in health care, and they havealso been pleased. Recommended!

Donna Stewart

Licensed Acupuncturist - Peninsula Family Acupuncture

Our Company would like to recommend Proactive Collection Service. The Company practices professional, quick, and excellent skills in all of our Company’s collection needs. The Company was easy to work with and Was a great help in retrieving a lot of old debt.

Jan Long

Controller - Performance Northwest

Proactive Collection Service is consistently professional and effective with excellent communication. They have been supportive and patiently taken the time to educate our team in establishing more streamlined and productive billing practices. PCS has made our side of collections smooth and streamlined, I highly recommend their services.

Dr. Marsha Hamilton, ND

Flow Natural Healthcare

I would like to recommend Proactive Collection Service to anyone who needs aprofessional collection service. We have been using Proactive since 2006. Proactivetook accounts from our previous agency that were not being dealt with and closed themwith results. I have a really good working relationship with Don. He is always availableto answer questions and concerns. Don is professional, helpful, knowledgeable and getsresults.

Teri Schlueter

Lombard Dental Images

Since hiring you – I have had great success on getting paid on those outstanding AR balances I sent your way. I now have great confidence that when I have an unpaid balance that is clearly being ignored; you can very gracefully ease our way in and get the client to pay all the bill or at the very least – start to get a payment plan going.Thank you for working with me and for helping us to get paid for our services on those seemingly ignored invoices!! So appreciate it!

Jake Johnson

CFO - Acupuncture Northwest Llc

“Working with ProActive has been seamless and simple.”

dr. Kacy Borba spann

Quercus Natural Health - ND, LAc

Running a small architectural company, billing and collections has never been what I enjoy. I always try to resolve any conflicts/issues with my clients directly. But, occasionally that is not possible. That is when I call Proactive Collection Service. They treat everyone with respect and are very professional while getting the job done!

Dave Spitzer

Architect

“I strongly recommend partnering with PCS for collections. I have worked with PCS for 3+ years, and they have collected 100% of my accounts. As important, PCS truly partnered with my business to fully understand the business issue and finances, before starting the collections path.”

Randy Koch

CEO - ARM Insight, Inc.

Proactive Collection Service is spectacular. They are great with communication and help us in every way. Highly recommend this company

Becky

Office Manager - Division Street Dental

FAQ